We were at pre-party at VinoeCucina yesterday, December 31, on New Year's eve. Everything was beautifully decorated, staff cheering, the menu exquisite as usual.
However, we have been waiting for our entrees for quite a long time. Eventually, the... Показать полностью...waiter explained that my husband's lamb requires more preparation than my pasta.
And voila! The dishes arrived!! My pasta was actually cold, maybe room temperature, because it has been waiting for a lamb main course. I complained several times about it to the waiter, He suggested to recook it when I was halfway through with it, and there was no way I could go through another exhausting waiting on a holiday day again,
or any day as a matter of fact.
Desert was brought way too fast - I was still working on my pasta.
We will come back, of course. We like the place, the food, the stuff
But I have no doubts that such an established restaurant like Vino e Cucina should have taken that cold pasta off the bill, thus making the customers happy and be true to their rating. Especially on a HOLIDAY!!
helen
